{"id":4016,"date":"2021-05-25T10:51:27","date_gmt":"2021-05-25T10:51:27","guid":{"rendered":"https:\/\/mf-consulting.at\/complaint-management\/"},"modified":"2023-12-14T09:42:21","modified_gmt":"2023-12-14T09:42:21","slug":"complaint-management","status":"publish","type":"page","link":"https:\/\/mf-consulting.at\/en\/complaint-management\/","title":{"rendered":"Complaint Management"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ background_image=”https:\/\/mf-consulting.at\/wp-content\/uploads\/2018\/04\/home_slide.jpg” global_colors_info=”{}”][et_pb_fullwidth_header title=”Complaint Management” admin_label=”Fullwidth Header Beschwerdemanagement” _builder_version=”4.16″ background_color=”rgba(255, 255, 255, 0)” global_colors_info=”{}” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” button_one_border_radius__hover_enabled=”off” button_two_border_radius__hover_enabled=”off” button_one_letter_spacing__hover_enabled=”off” button_two_letter_spacing__hover_enabled=”off” button_one_bg_color__hover_enabled=”off” button_two_bg_color__hover_enabled=”off”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}” column_structure=”2_3,1_3″][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text Beschwerdemanagement” _builder_version=”4.16″ text_orientation=”justified” global_colors_info=”{}”]<\/p>\n

Complaints can be submitted via the email address compliance@mf-consulting.at or at office@mf-consulting.at.<\/span> When handling complaints, MFC Mikulik Finance Consulting GmbH adheres to the following principles: Immediate processing: MFC Mikulik Finance Consulting GmbH takes all customer complaints very seriously and processes incoming complaints immediately.<\/span> Clear communication: The results of the complaint analysis and MFC Mikulik Finance Consulting GmbH are communicated in easily understandable language.<\/span> This information also contains information about possible alternatives in individual cases, including the possibility of forwarding the complaint to a body for alternative dispute resolution (arbitration for consumer transactions: www.bankenschlichtung.at), or the possibility of filing a civil law suit.<\/span><\/span><\/p>\n

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Leechgasse 25\/2 A-8010 Graz T: +43 1 361 98 80 F: +43 1 361 98 80 ext. 123 E: office@mf-consulting.at<\/p>\n

[\/et_pb_map_pin][\/et_pb_map][et_pb_text admin_label=”Text B\u00fcro Graz Adresse” _builder_version=”4.16″ header_font_size=”35px” text_orientation=”center” saved_tabs=”all” global_colors_info=”{}”]<\/p>\n

OFFICE in GRAZ<\/h1>\n

Leechgasse 25\/2
A-8010 Graz
T: +43 1 361 98 80
F: +43 1 361 98 80 ext. 123
E: office@mf-consulting.at<\/p>\n

[\/et_pb_text][et_pb_map address=”Stubenring 14\/14, 1010 Wien, Ausztria” zoom_level=”16″ address_lat=”48.2098305″ address_lng=”16.357667600000013″ admin_label=”Map Wien” _builder_version=”4.16″ custom_css_before=”height: 250px;” custom_css_main_element=”height: 250px!important;” custom_css_after=”height: 250px;” saved_tabs=”all” global_colors_info=”{}”][et_pb_map_pin title=”OFFICE in VIENNA” pin_address=”Stubenring 14\/, 1010 Wien, Ausztria” pin_address_lat=”48.2098305″ pin_address_lng=”16.357667600000013″ _builder_version=”3.0.106″ global_colors_info=”{}”] <\/p>\n

Stubenring 14\/14, A-1010 Vienna T: +43 1 361 98 80 F: +43 1 361 98 80 ext. 123 E: office@mf-consulting.at<\/p>\n

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OFFICE in VIENNA<\/h1>\n

Stubenring 14\/14
A-1010 Wien
T: +43 1 361 98 80
F: +43 1 361 98 80 ext. 123
E: office@mf-consulting.at<\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

Complaints can be submitted via the email address compliance@mf-consulting.at or at office@mf-consulting.at. When handling complaints, MFC Mikulik Finance Consulting GmbH adheres to the following principles: Immediate processing: MFC Mikulik Finance Consulting GmbH takes all customer complaints very seriously and processes incoming complaints immediately. Clear communication: The results of the complaint analysis and MFC Mikulik Finance […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-4016","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/pages\/4016","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/comments?post=4016"}],"version-history":[{"count":3,"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/pages\/4016\/revisions"}],"predecessor-version":[{"id":4532,"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/pages\/4016\/revisions\/4532"}],"wp:attachment":[{"href":"https:\/\/mf-consulting.at\/en\/wp-json\/wp\/v2\/media?parent=4016"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}