Complaint Management
Complaints can be submitted via the email address compliance@mf-consulting.at or at office@mf-consulting.at. When handling complaints, MFC Mikulik Finance Consulting GmbH adheres to the following principles: Immediate processing: MFC Mikulik Finance Consulting GmbH takes all customer complaints very seriously and processes incoming complaints immediately. Clear communication: The results of the complaint analysis and MFC Mikulik Finance Consulting GmbH are communicated in easily understandable language. This information also contains information about possible alternatives in individual cases, including the possibility of forwarding the complaint to a body for alternative dispute resolution (arbitration for consumer transactions: www.bankenschlichtung.at), or the possibility of filing a civil law suit.
OFFICE in GRAZ
Leechgasse 25/2 A-8010 Graz T: +43 1 361 98 80 F: +43 1 361 98 80 ext. 123 E: office@mf-consulting.at
OFFICE in GRAZ
Leechgasse 25/2
A-8010 Graz
T: +43 1 361 98 80
F: +43 1 361 98 80 ext. 123
E: office@mf-consulting.at
OFFICE in VIENNA
Stubenring 14/14, A-1010 Vienna T: +43 1 361 98 80 F: +43 1 361 98 80 ext. 123 E: office@mf-consulting.at
OFFICE in VIENNA
Stubenring 14/14
A-1010 Wien
T: +43 1 361 98 80
F: +43 1 361 98 80 ext. 123
E: office@mf-consulting.at